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CInsights conducted a benchmark of all digital customer experiences (web, mobile, customer engagement programmes) for key energy retailers in France. CInsights delivered an in-depth review of current practices, competitor strengths and weaknesses, UX competitive opportunities, UX improvement opportunities and digital strategy recommendations.
Looking ahead to a cookieless world, our client is striving to identify innovative digital strategies to increase customer acquisition, engagement and loyalty. We worked with several country teams to build strategies which leverage behavioural science. This included working on website UX, social media campaign design, customer journey mapping, and conducting numerous A/B tests.
A “Big 6” UK energy retailer called on CInsights to facilitate the development of a new offering and digital experience. CInsights facilitated workshops to define the offering, its value proposition and differentiation. CInsights provided behavioural science and design expertise to the service design team in order to build customer journeys and UX based on behavioural science best practices.
CInsights helped build a go-to-market strategy for the asset optimization product of a leading ESG data management solution. We conducted an in-depth analysis of smart meter deployments for commercial buildings across multiple European markets. CInsights developed data acquisition playbooks for priority target markets, including analysis on data access regulations, prioritized commercial opportunities and next steps for in-market proofs of concept.
This client is collecting an exponentially large quantity and variety of data around the world. We served as Product Owner for this client’s first connected mobility data platform. Starting from scratch, we led product vision, strategy and use case exploration. We then managed development sprints, led user research, worked on data governance, finalised legal terms and evaluated business models.
CInsights managed several IoT proof-of-concept for a real-time data offering combining a hardware, a mobile app and various commercial value propositions. We lead the evaluation of data transmission protocols, hardware design, field testing, industrial manufacturer selection, product strategy, commercial offerings, business case and beta testing.
A scandinavian startup, subsidiary of a large energy supplier, called on CInsights to conduct a detailed regulatory analysis of the potential for bidding flexibility resources into Nordic wholesale power markets. This included a detailed description of applicable wholesale flexibility products and recommendations for market entry strategy.
A “Big 6” UK energy retailer called on CInsights to audit the UX of their digital customer experience for energy management. CInsights provided wireframes and other product improvement recommendations leveraging behavioural science best practices.
While customer uses of energy continue to grow in diversity and complexity, most players in the energy sector struggle to engage consumers around their energy usage. Our client called on CInsights to help transform the way they design upcoming versions of their mobile product by integrating behavioural science principles into their UX.
CInsights designed and implemented the processes necessary for customer, project, contractor and stock management for a pipeline of hundreds of solar installations. After designing the scalable project management processes, CInsights selected, configured and deployed a project management platform. CInsights defined the criteria and process for the identification and selection of installers. Lastly, CInsights conducted scenario analysis on internalizing stock management to support the company funding strategy.
CInsights designed and implemented the processes necessary for customer, project, contractor and stock management for a pipeline of hundreds of solar installations. After designing the scalable project management processes, CInsights selected, configured and deployed a project management platform. CInsights defined the criteria and process for the identification and selection of installers. Lastly, CInsights conducted scenario analysis on internalizing stock management to support the company funding strategy.
CInsights helped build a go-to-market strategy for the asset optimization product of a leading ESG data management solution. We conducted an in-depth analysis of smart meter deployments for commercial buildings across multiple European markets. CInsights developed data acquisition playbooks for priority target markets, including analysis on data access regulations, prioritized commercial opportunities and next steps for in-market proofs of concept.
A “Big 6” UK energy retailer called on CInsights to audit the UX of their digital customer experience for energy management. CInsights provided wireframes and other product improvement recommendations leveraging behavioural science best practices.
A scandinavian startup, subsidiary of a large energy supplier, called on CInsights to conduct a detailed regulatory analysis of the potential for bidding flexibility resources into Nordic wholesale power markets. This included a detailed description of applicable wholesale flexibility products and recommendations for market entry strategy.
CInsights managed several IoT proof-of-concept for a real-time data offering combining a hardware, a mobile app and various commercial value propositions. We lead the evaluation of data transmission protocols, hardware design, field testing, industrial manufacturer selection, product strategy, commercial offerings, business case and beta testing.
This client is collecting an exponentially large quantity and variety of data around the world. We served as Product Owner for this client’s first connected mobility data platform. Starting from scratch, we led product vision, strategy and use case exploration. We then managed development sprints, led user research, worked on data governance, finalised legal terms and evaluated business models.
A “Big 6” UK energy retailer called on CInsights to facilitate the development of a new offering and digital experience. CInsights facilitated workshops to define the offering, its value proposition and differentiation. CInsights provided behavioural science and design expertise to the service design team in order to build customer journeys and UX based on behavioural science best practices.
While customer uses of energy continue to grow in diversity and complexity, most players in the energy sector struggle to engage consumers around their energy usage. Our client called on CInsights to help transform the way they design upcoming versions of their mobile product by integrating behavioural science principles into their UX.
Looking ahead to a cookieless world, our client is striving to identify innovative digital strategies to increase customer acquisition, engagement and loyalty. We worked with several country teams to build strategies which leverage behavioural science. This included working on website UX, social media campaign design, customer journey mapping, and conducting numerous A/B tests.
CInsights conducted a benchmark of all digital customer experiences (web, mobile, customer engagement programmes) for key energy retailers in France. CInsights delivered an in-depth review of current practices, competitor strengths and weaknesses, UX competitive opportunities, UX improvement opportunities and digital strategy recommendations.
CInsights designed and implemented the processes necessary for customer, project, contractor and stock management for a pipeline of hundreds of solar installations. After designing the scalable project management processes, CInsights selected, configured and deployed a project management platform. CInsights defined the criteria and process for the identification and selection of installers. Lastly, CInsights conducted scenario analysis on internalizing stock management to support the company funding strategy.
CInsights helped build a go-to-market strategy for the asset optimization product of a leading ESG data management solution. We conducted an in-depth analysis of smart meter deployments for commercial buildings across multiple European markets. CInsights developed data acquisition playbooks for priority target markets, including analysis on data access regulations, prioritized commercial opportunities and next steps for in-market proofs of concept.
A “Big 6” UK energy retailer called on CInsights to audit the UX of their digital customer experience for energy management. CInsights provided wireframes and other product improvement recommendations leveraging behavioural science best practices.
A scandinavian startup, subsidiary of a large energy supplier, called on CInsights to conduct a detailed regulatory analysis of the potential for bidding flexibility resources into Nordic wholesale power markets. This included a detailed description of applicable wholesale flexibility products and recommendations for market entry strategy.
CInsights managed several IoT proof-of-concept for a real-time data offering combining a hardware, a mobile app and various commercial value propositions. We lead the evaluation of data transmission protocols, hardware design, field testing, industrial manufacturer selection, product strategy, commercial offerings, business case and beta testing.
This client is collecting an exponentially large quantity and variety of data around the world. We served as Product Owner for this client’s first connected mobility data platform. Starting from scratch, we led product vision, strategy and use case exploration. We then managed development sprints, led user research, worked on data governance, finalised legal terms and evaluated business models.
A “Big 6” UK energy retailer called on CInsights to facilitate the development of a new offering and digital experience. CInsights facilitated workshops to define the offering, its value proposition and differentiation. CInsights provided behavioural science and design expertise to the service design team in order to build customer journeys and UX based on behavioural science best practices.
While customer uses of energy continue to grow in diversity and complexity, most players in the energy sector struggle to engage consumers around their energy usage. Our client called on CInsights to help transform the way they design upcoming versions of their mobile product by integrating behavioural science principles into their UX.
Looking ahead to a cookieless world, our client is striving to identify innovative digital strategies to increase customer acquisition, engagement and loyalty. We worked with several country teams to build strategies which leverage behavioural science. This included working on website UX, social media campaign design, customer journey mapping, and conducting numerous A/B tests.
CInsights conducted a benchmark of all digital customer experiences (web, mobile, customer engagement programmes) for key energy retailers in France. CInsights delivered an in-depth review of current practices, competitor strengths and weaknesses, UX competitive opportunities, UX improvement opportunities and digital strategy recommendations.
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